Data Protection & Privacy

bhk88's Privacy Policy

How your personal information is collected, used, and kept secure — bhk88's complete and transparent privacy policy is outlined here.

1. Introduction

bhk88 (referred to hereinafter as "we", "our", or "the platform") is committed to providing a safe and reliable online gaming environment for players in Bangladesh. We believe that protecting the privacy of your personal information is a fundamental responsibility, and we are always working to fulfil that responsibility.

This privacy policy explains what information we collect when you use the bhk88 platform, why we collect it, how we store it, and the circumstances under which it may be shared with third parties. Please read this policy carefully — it provides clear information about your rights and our obligations.

By continuing to use this platform, you are considered to have agreed to the terms of this privacy policy. If you do not agree with any part of this policy, please stop using the platform.

2. What Information We Collect

When registering on the bhk88 platform and using its services, we collect the following types of information:

A

Personal Identity Information

Information you provide when opening an account, including:

  • Full name
  • Date of birth (for age verification)
  • Valid email address
  • Mobile number
  • Password (stored in encrypted form)
B

Financial Transaction Information

Information collected for the purpose of providing financial services:

  • bKash, Nagad, Rocket, or Upay number
  • Bank account details (where applicable)
  • Deposit and withdrawal history
  • Transaction amounts and timestamps
C

Technical Information

Information automatically collected while using the platform:

  • IP address
  • Browser and operating system type
  • Device identification information
  • Cookies and session data
  • Time and duration of platform access
D

Gaming Activity Information

Information relating to your gaming history:

  • Betting history and amounts
  • Preferred game categories
  • Bonus and promotion usage records
  • Session statistics

3. Purpose of Using Information

bhk88 uses collected information only for the following legitimate purposes:

  • Account management: To create, verify, and keep your account secure.
  • Processing financial transactions: To complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer.
  • Providing customer support: To resolve your issues through 24/7 live chat and email support.
  • Ensuring security: To prevent fraud, money laundering, and other illegal activities.
  • Responsible gaming: To monitor your gaming patterns, identify risky behaviour, and provide timely support.
  • Service improvement: To enhance the platform's performance and user experience.
  • Relevant communications: To keep you informed about important account updates, security alerts, and service changes.

4. Cookies & Tracking Technologies

The bhk88 platform uses cookies and similar technologies to operate smoothly. Cookies are small data files stored in your browser that help remember information about your visit.

Essential Cookies

These are necessary for the platform's core functionality. They are used to maintain login sessions, perform security verification, and process transactions. They cannot be disabled.

Functionality Cookies

These cookies remember your preferences and settings — such as language preference and previous gaming history — so your experience is smoother on future visits.

Analytics Cookies

Used to analyse platform usage patterns and improve service quality. This information is collected in aggregated form and does not identify you personally.

You can control or delete most cookies by changing your browser settings. However, disabling essential cookies may cause some platform features to not work correctly.

5. Sharing Information with Third Parties

bhk88 never sells your personal information or transfers it to third parties for commercial purposes. Information may only be shared in the following limited circumstances:

  • Payment processing partners: With payment service providers such as bKash, Nagad, Rocket, Upay, or banks — only the minimum information necessary to complete a transaction.
  • Legal obligations: Where disclosure is legally required to comply with applicable laws in Bangladesh or a court order.
  • Fraud prevention: With security and fraud detection service providers — for the purpose of ensuring the safety of the platform and its users.
  • Technology service providers: Those who assist in operating our platform — such as cloud hosting and data analytics services — operate under strict confidentiality agreements.

In all such cases, the amount of information shared is kept to a minimum, and third parties may only use that information for the specified purpose.

6. Data Security Measures

bhk88 uses industry-standard technologies and practices to protect your information. The key components of our security framework are:

SSL Encryption

All data transferred between the platform and your device is protected by 256-bit SSL encryption.

Firewall Protection

Advanced firewall systems protect our servers from unauthorised access.

Password Hashing

Your password is never stored directly — it is stored in a transformed form using advanced cryptographic hashing.

Regular Audits

The security team regularly tests systems and promptly addresses any potential vulnerabilities.

No digital system is completely impenetrable. While we take every reasonable measure to ensure security, keeping your password private and avoiding logging in on unfamiliar devices is also your responsibility.

7. Data Retention Period

bhk88 retains your personal information only for as long as it is necessary or legally required:

  • Active accounts: All information is retained while the account remains active.
  • Financial records: Transaction history is kept for the period required by legal obligations.
  • After account closure: If your account is closed at your request or due to inactivity, information is deleted as quickly as possible after fulfilling applicable legal obligations.
  • Backup data: Information held in backup systems is cleared on a regular cycle.

8. Your Rights

As a bhk88 user, you have the following rights regarding your own information:

Right to Access Information

You may request at any time to know what information we hold about you. We will provide a summary within a reasonable timeframe.

Right to Correct Information

If any information we hold about you is incorrect or incomplete, submit a correction request. We will fix it as soon as possible.

Right to Delete Information

Where it does not conflict with legal obligations, you may request that your personal information be deleted.

Right to Object to Processing

In certain cases you may object to the processing of your information, particularly in relation to marketing communications.

To exercise any of the above rights, please contact our support team. After verifying your identity, we will process your request as quickly as possible.

9. Protection of Minors

bhk88 strictly provides services only to those aged 21 or above. We do not knowingly collect any information from minors. Age verification is mandatory during the registration process.

If for any reason we become aware that a minor has mistakenly opened an account, that account will be closed immediately and all associated information will be deleted. If a guardian believes their child is using this platform, please contact us.

Please note: bhk88 is for those aged 21 and above only. Allowing minors to create accounts or assisting them in using the platform is strictly prohibited.

10. Policy Changes & Updates

bhk88 reserves the right to update this privacy policy as needed. Amendments may be made due to service improvements, technological changes, or legal requirements.

If any significant changes are made:

  • A notice will be displayed on the platform.
  • A notification will be sent to your registered email address.
  • The effective date of the new policy will be clearly stated.

Continued use of the platform after changes are made will be considered as acceptance of the new policy. It is therefore recommended that you review this page regularly.

11. Contact Us

If you have any questions or concerns about this privacy policy, or for any requests relating to your information, please contact the bhk88 support team:

Support Email

[email protected]

Live Chat

Available 24/7 (Bengali & English)

Response Time

As soon as possible, support is available around the clock